INSTAGRAM HACKED?

Instagram account hacked or locked you out?

Get calm, step-by-step recovery help from an independent service that guides you through the official recovery process.

Hacked, locked out, or stuck in a login loop, we’ll map the right recovery path
No passwords required, we guide you through the official steps on your side
Secure your account afterwards, to reduce the chance of repeat takeovers

Start my recovery request How it works

Independent service, not affiliated with, endorsed by, or sponsored by Meta or Instagram.

Trusted by thousands of Australians • Featured on 7 News & Yahoo Finance • Click here to view our Media Coverage

Please do not include passwords or verification codes.

How it Works:

Step 1:

Book & Assess

Book a no-obligation free chat with one of our cyber security experts and tell us what’s happened. We assess whether recovery is possible before taking any action.

Step 2:

Secure & Recover

We lock down compromised access, guide you through the recovery process, and work through platform processes with you in real time.

Step 3:

Ongoing Protection

We help you secure your accounts properly so you don’t end up back here again. Our team has secured thousands of Australian business & families.

If you’re stressed, overwhelmed, or going in circles, you’re not alone.

Most people reach us after they have tried everything, the help centre loops them back to the same screens, and verification codes are going to an email or number they do not recognise.

If this sounds like you:
“They changed the email and phone number so I can’t recover it at all.”
“They put 2 factor on with their number, I can’t get in.”
Your account is messaging friends for money, or posting scam content.
You clicked a link from a friend’s hacked account and got locked out.
You no longer have your old number (for example, moved country), so you cannot receive codes.
It’s a business account and you’re terrified of losing followers, clients, or your advertising channel.

You do not need to figure this out alone. We’ll help you make the right moves in the right order, using legitimate recovery steps and best practices.

Is this the right kind of help for you?

This is independent recovery guidance for people who genuinely own the account and need a clear, ethical path forward.

This service IS for you if…

Your Instagram was hacked and your email, phone number, or password was changed.
A scammer added 2FA or an Authenticator you cannot access.
Codes go to a random email or overseas number you do not recognise.
You can still see the account, but you cannot log in, or you get errors or loops.
Friends are being contacted for money, or your account is being used for scams.
You want the account recovered, secured, or (in some cases) taken down quickly.

This service is NOT for you if…

You want someone to “hack” an account, bypass verification, or use illegal access methods.
You cannot reasonably show you are the rightful owner (for example, it is not your account).
You are trying to recover an account for surveillance or control of another person.
You want followers or monetisation “shortcuts”.
You are unwilling to follow the official steps (we guide, you complete the verified actions).

We only provide legitimate, ethical guidance. We never assist with bypassing security, hacking, or unauthorised access.

Quick triage and risk stop

We identify what happened (phishing link, WhatsApp code scam, credential leak, device takeover) and what needs securing first, so you stop the ongoing damage.

Evidence and ownership checklist

We guide you to collect the exact details that support ownership and speed up the official recovery process, including screenshots and account history.

Guided recovery path

We walk you through the best-fit official recovery steps for your scenario (changed email, changed number, 2FA added, login loop), with simple instructions you can follow.

Lockdown and hardening

Once access is restored (or once you are stable), we help you tighten security: login alerts, strong authentication, device hygiene, and preventing repeat takeovers.

You’ll receive clear next steps and a documented action plan from our team of cyber security experts.

What’s included

Recovery assessment and action plan A clear, written plan customised to your exact situation.
Step-by-step guided execution What to do, what not to do, and what to expect at each step.
Evidence pack checklist What screenshots and details to gather to support ownership.
Security hardening checklist Tighten your setup after the incident to reduce repeat hacks.

Bonuses

“Stop the scam spread” message kit

Copy-and-paste messages to warn followers, friends, and customers if your account is being used to request money or post scams.
“What to do in the first 30 minutes” cheat sheet

A short emergency checklist for brand new takeovers, so you do not lose time.
“Business account continuity” checklist

If your business account is impacted, we’ll help you prioritise continuity steps while you recover access.

Money-back guarantee

If we can’t move your case forward or provide a clearly documented recovery path after we’ve completed our full process, we’ll refund you.

Because Instagram outcomes depend on platform decisions, we cannot guarantee a specific result. What we guarantee is a thorough process and a clear, documented path forward.

Sale

Personal Cyber Security Audit

$199.00 $399.00

Sale

Business Cyber Security Audit

$199.00 $299.00

Sale

E-Commerce Cyber Security Audit

$199.00 $299.00

In the media

Featured in the news for keeping Australians safe online

Got Hacked Australia has been featured across major media outlets for our work helping Australian families and businesses recover hacked accounts and strengthen their online security.

These stories highlight real clients, real incidents, and the practical steps we take to protect people from cyber-crime every day.

View our media coverage